Kenya Revenue Authority (KRA) new Chairperson Ndiritu Muriithi says he will focus on building trust by institutionalising a service culture based on trust across its touch points with its clients.
Speaking after his swearing in by the Chief Registrar of the Judiciary Winfridah Boyani Mokaya at the Supreme Court, the former Laikipia Governor rallied his call on how to build trust between the tax collector and taxpayers.
His call coming after 25 Kenya Revenue Authority employees were dismissed on charges of unethical conduct during the months of July, August and September this year.
He says the disciplinary measures that the KRA is implementing is meant to uphold integrity, ensure accountability, and enhance public confidence in the tax administration system.
Muriithi says the tax collector will not relent in reforming its client facing services as it seeks to model itself similar to major global tax collecting agencies.
KRA has offered tax defaulters a six-month tax amnesty to settle any tax arrears accrued until 31st December 2023 to benefit from a waiver of interest and penalties.
Muriithi was named Chairperson of the KRA Board as part of President William Ruto’s latest reshuffle of senior government positions announced on December 19, 2024.
His appointment comes as the government intensifies efforts to expand the country’s tax base. He replaces Anthony Mwaura who has has been reassigned to head the Kenya Rural Roads Authority (KeRRA).
Story by Allan Aoko
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