Tourism and Wildlife Cabinet Secretary Dr Alfred Mutua has expressed alarm over the apparent stagnation of standards and quality in the hospitality industry.<\/p>\n
The CS says there has been a general decline in the quality of service in the hospitality sector and this does not augur well for tourism.<\/p>\n
Dr. Mutua Thursday toured Utalii College where he witnessed the state of disrepair and neglect that had befallen the college and hotel facilities.<\/p>\n
Leaking roofs adorned the once-vibrant restaurants, toilets stood silent in their dysfunction, and an overall air of neglect hung heavily in the atmosphere.<\/p>\n
\u201cAs a training institution, Utalii must lead by example,\u201d \u201cWe cannot demand excellence from others while failing to uphold it ourselves,\u201d said Dr Mutua.<\/p>\n
He stressed that innovation and attention to detail were paramount, asserting that some issues could be resolved with a mere shift in perspective rather than an influx of funds.<\/p>\n
The CS said that while financial support was crucial, proactive management and a commitment to excellence were equally vital in revitalizing the institution.<\/p>\n
Meeting with the board of Utalii College, Dr. Mutua pledged the government\u2019s assistance in the regeneration efforts.<\/p>\n
He urged the board to compile a comprehensive cabinet memo outlining the necessary steps to restore the college and hotel to their former glory.<\/p>\n
\u201cUtalii College\u2019s training module must evolve to meet international standards,\u201d the CS emphasized.<\/p>\n
\u201cWe cannot afford to lag while the world progresses. Our graduates must be equipped with the skills and knowledge demanded by the global hospitality industry.\u201d<\/p>\n
He likened the current state of Utalii\u2019s training to driving a vintage car in the age of modern vehicles, stressing the urgency of adaptation to remain competitive on the world stage.<\/p>\n
Dr Mutua acknowledged that standards had risen internationally and that Kenya must rise to meet them if it wished to thrive in the tourism sector.<\/p>\n
\u201cIf we neglect quality, we jeopardize our reputation and future success,\u201d the CS cautioned.<\/p>\n
\u201cManagement must address pressing issues promptly, recognizing that some solutions require more than just financial investment.\u201d<\/p>\n
Dr Mutua expressed his determination to support the revitalization of Utalii College.<\/p>\n
\u201cThe journey ahead will be challenging, but with innovation, dedication, and collaborative effort, Utalii College and Hotel can once again shine as beacons of excellence in Kenya\u2019s hospitality,\u201d he said.<\/p>\n
The CS was accompanied by the Principal Secretary of State Department of Tourism John Ololtuaa.<\/p>\n
The post CS Mutua raises alarm over Utalli College deplorable state<\/a> first appeared on KBC<\/a>.<\/p>","protected":false},"excerpt":{"rendered":" Tourism and Wildlife Cabinet Secretary Dr Alfred Mutua has expressed alarm over the apparent stagnation of standards and quality in the hospitality industry. The CS says there has been a general decline in the quality of service in the hospitality sector and this does not augur well for tourism. Dr. Mutua Thursday toured Utalii College […]<\/p>\n","protected":false},"author":0,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-28648","post","type-post","status-publish","format-standard","hentry","category-uncategorized","entry"],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"","jetpack-related-posts":[],"_links":{"self":[{"href":"https:\/\/chezaspin.com\/blog\/wp-json\/wp\/v2\/posts\/28648","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/chezaspin.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/chezaspin.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/chezaspin.com\/blog\/wp-json\/wp\/v2\/comments?post=28648"}],"version-history":[{"count":0,"href":"https:\/\/chezaspin.com\/blog\/wp-json\/wp\/v2\/posts\/28648\/revisions"}],"wp:attachment":[{"href":"https:\/\/chezaspin.com\/blog\/wp-json\/wp\/v2\/media?parent=28648"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/chezaspin.com\/blog\/wp-json\/wp\/v2\/categories?post=28648"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/chezaspin.com\/blog\/wp-json\/wp\/v2\/tags?post=28648"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}